Terms of Service
Effective Date: 1st August 2025
Last Updated: 1st August 2025
Welcome to Ibrelia. These Terms of Service govern your access to and use of our website (www.ibrelia.com) and any related services provided by Ibrelia.
By using our website, placing an order, or interacting with our services, you agree to be bound by the terms outlined below. Please read them carefully.
1. Overview
Ibrelia is a registered business operating in Pakistan, offering lifestyle products including tech gadgets, mobile accessories, collectibles, wall art, home essentials, and more. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the new terms.
2. Eligibility
To use this website or place an order, you must:
-
Be at least 18 years of age
-
Provide accurate, current, and complete information
-
Use the website for lawful purposes only
3. Orders & Payments
-
All prices are listed in Pakistani Rupees (PKR).
-
We accept payments via credit/debit cards, bank transfers, Easypaisa, JazzCash, and Cash on Delivery (COD) for eligible products.
-
Orders will only be processed after successful payment confirmation or COD acceptance.
-
Ibrelia reserves the right to cancel or refuse any order at its sole discretion, including for suspected fraud, pricing errors, or inventory issues.
4. Shipping & Delivery
-
We offer nationwide delivery within Pakistan.
-
Standard delivery time: 2–5 business days depending on your location.
-
Free shipping may be offered on select orders or during promotions.
-
Delivery delays caused by courier companies or natural disruptions are beyond our control.
5. Returns & Refunds
-
Please refer to our Refund Policy for full details.
-
Returns must be requested within 3 days of delivery.
-
Refunds are only issued for defective, damaged, or incorrect items.
6. Product Descriptions & Availability
We strive to provide accurate product information. However, we do not warrant that product descriptions, images, prices, or other content is error-free. If a product offered by Ibrelia is not as described, your sole remedy is to return it in unused condition.
7. Intellectual Property
All content on the site, including logos, images, product descriptions, branding, and design, are the exclusive property of Ibrelia and protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Ibrelia shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products. Our total liability to you for any damages shall not exceed the amount you paid to us for the specific product or service in question.
9. User Conduct
You agree not to:
-
Violate any laws or third-party rights
-
Disrupt or interfere with the website’s functionality
-
Upload any harmful or malicious content
-
Engage in fraudulent or misleading activity
10. Governing Law
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from or relating to these Terms shall be resolved in the competent courts of Rawalpindi, Pakistan.
11. Contact Us
For any questions regarding these Terms, please contact us:
Ibrelia Customer Support
📧 info@ibrelia.com
📞 +92 321 055 2222
